Frequently asked questions
General
Less often than you might think. For many dogs, a bath every few weeks is plenty. Bathing too frequently, can strip away natural oils and leave the skin feeling dry. In between baths, reach for our Skin + Coat Spray whenever their coat needs a little refresh. Every dog is different, so let their skin, coat and lifestyle set the pace.
Our collection has been thoughtfully formulated with skin health in mind, using Mānuka hydrosol and carefully selected botanicals to support the skin and coat. Although we are formulated for sensitive skin, just like humans, every dog's skin is different, and even natural ingredients can cause sensitivities. We recommend patch testing before first use, particularly if your dog has reactive or allergy-prone skin.
Mānuka hydrosol is the aromatic botanical water created during the steam distillation of the Mānuka plant. Unlike Mānuka honey or essential oil, hydrosol is a gentle, water-based botanical ingredient containing water-soluble plant compounds and small amounts of aromatic constituents. At LENOYL, we grow, harvest and steam-distil our own Mānuka on our family's plantation in the Rangitīkei, New Zealand.
We believe canine care deserves the same consideration as the skincare we choose for ourselves. Rather than relying on conventional water-based formulations, we've made our own Mānuka hydrosol the foundation of our Nourishing Shampoo and Skin + Coat Spray. Combined with carefully selected botanicals, our collection is designed to care for the skin as much as the coat, without compromising on quality, performance or aesthetics.
Yes! Our Skin + Coat Spray is designed to fit easily into your dog's everyday grooming routine. Use it between baths to refresh the coat, help manage unwanted odours and keep their skin and coat feeling cared for. Simply spray as needed, avoiding the eyes, nose and mouth.
Absolutely. Our Skin Support Cream is designed to moisturise and support areas of dry skin, including paw pads and other areas that need a little extra care. Apply a small amount to clean, dry skin and massage gently until absorbed. Avoid large open wounds and seek veterinary advice for persistent irritation or broken skin.


